Over time, precious metals have become known as an established investment solution as individuals consider ways to safeguard themselves against an unstable economy. In the same manner, the numbers of gold selling enterprises have increased as different investors endeavor to take full advange of gold transactions. If you are planning to get in on the action via Apmex though, following is an Apmex assessment to help you understand precisely what the firm is about first.
Product Range
Like Regal Assets, Apmex is an outstanding web-based precious metal trader. Besides gold items, the business also offers silver, palladium and platinum. In view of the affordable pricing and the vast bullion variety offered by Apmex, purchasing from the organization is a straightforward course of action, and the greatest thing about it is that the company’s over the phone, internet and IRA prices are the same.
On top of that, Apmex also provides all sorts of options for consumers looking for gifts. These merchandise varieties include coin jewelry, bezels, key rings, and money clips not to mention silver currency bars and gold pendants. Shoppers looking for coins to say ‘thank you ‘or to commemorate special days can therefore rest assured of enough options. The format on the site also allows for effortless browsing so that people can get the products they want without having to go through all the other sections, and this can be further narrowed down with regard to the manufacturer and size.
Payment and Shipment Alternatives
Dealers can choose from several choices when it comes to clearing their bill with Apmex and those options include bank wire, personal check, certified check, cashiers’ check, money order and credit card. Nevertheless, the enterprise requires bank wire for transactions exceeding $25 ,000, and credit cards for purchases on the range of $50-$1500 .For sales orders between $1500 and $5000, dealers have more alternatives as they can pay via money order, credit card, checks or bank wire.
Despite the fact that Apmex shipping process is secure, it is fairly complex, and costlier than Regal Assets’ considering the fact that the latter doesn’t require consumers to spend up to $25 ,000 to qualify for shipping services for free. However, all the packages are covered by insurance, and sent via FedEx, USPS or SPS, and these are accompanied with tracking information. On delivery, the recipient needs to give their signature for safety reasons.
Apart from that, the costs clients pay to obtain their goods shipped cater for insurance, which probably explains why several the shoppers who do business with Apmex say they would do transactions with the company again. Additionally, it is not uncommon to find an Apmex review of a customer stating that they would recommend the company to somebody they know.
Customer Satisfaction
Apmex customer support agents are available to assist clients with the precious metal purchasing process and because they are not commissioned, they focus on providing clients with the information they need as opposed to manipulating them into sales. To help customers know precisely what they are purchasing, the organization provides you with an in depth item description including specs on the grade and thickness of the product. Along with this, consumers also have the alternative of going through reviews given by other customers.
Considering the hefty costs that come with precious metal trades, Apmex additionally provides customers with process records which can help you better understand what the buying process entails. Moreover, they provide an instructional video which gives a point by point procedure which ultimately presents traders with answers to any other inquiries they may have. When investors finally make a decision to invest in gold or any other precious metal for that matter, they can either get assistance from an account administrator or make their purchase on the web.
Customer Complaints
With regard to Apmex’s ranking in the Better Business Bureau, the business has an A+ which makes it a really reputable business enterprise. However, to a certain extent, that also represents a disadvantage because occasionally the products made available on their site are offered at a cost much higher that what is found on more recent websites. For that reason, a renowned dealer such as Regal Assets could be a wiser choice.
Furthermore, while the organization has good BBB ratings, the fact that it has been given multiple customer complaints simply cannot be dismissed. In many instances, whenever a concern arises, clients tend to make every effort to deal with the company in question before they turn to the Better Business Bureau for a solution. With 60 complaints filed in the past three years, it shows that Apmex may not be as good at preserving customers as it is at finding new ones. Therefore, it’s important for investors to be meticulous before making an investment with the company. Given this, all it takes is a little comparison with Regal Assets to single out the most suitable offer.
In view of how sensitive the gold business is, each and every company has to be run based on maximum levels of trust. However, with the numerous negative reviews related to shipment processes, expensive cancellation fees, and delayed returns among other issues, recommending Apmex as the best precious metal business might not be completely accurate. There have also been cases of an Apmex review in which the client complains of not having received the product they expected.
As well as the negative reviews, Apmex does not have any information listed on BCA, thus no BCA complaints. Neither does it have any facts posted on Kudzu or Citysearch –and that is in spite of its first-rate general standing and prolonged presence in the market. However, the company has 6 reviews made to rippoffreport .com, hence bringing into light the question of customer satisfaction once again. It is based upon these grounds that Regal Assets should not be overtaken as a market leader.
As a trailblazer, Regal Assets boasts an A+ Better Business Bureau status, AAA on BCA, 5 stars on TrustLink and no scam reports on Ripoffreport .com. Not to mention the fact that the business possesses a very detailed kit for all those individuals who wish to rollover their IRAs to gold IRAs. In that way, traders might be better off entrusting their investment to this leading precious metal company than to any other.
